MSC has the worst customer service at sea, where minor problems escalate into major headaches. Why exactly do they suck so bad? Complaints Against MSC Customer Service One of the most common complaints against MSC Customer Service is their lack of responsiveness and assistance when issues arise. Many customers including myself have reported feeling frustrated and stressed when trying to resolve problems with the company. Instead of helping to find a solution, MSC often makes the situation even more challenging for their customers. Another frequent complaint is the inconsistency in their policies and charges. Customers have experienced unexpected fees and…